My form is removed

  • Profile Image
    Mark Brown 
    Asked on February 19, 2021 at 11:24 PM

    It’s saying that my account has been suspended and I have no idea why it would be suspended.

    Screenshot
  • Profile Image
    Gaetan_B
    Answered on February 20, 2021 at 09:13 AM

    Hello,

    Thank you for reaching out.


    I will check with our dedicated team what happened, and I'll revert back to you very shortly.


    Thank you for your patience.

  • Profile Image
    Gaetan_B
    Answered on February 20, 2021 at 09:31 AM

    Hello,

    Thank you for your patience.


    One of your forms "Credit Repair Intake Form" was collecting sensitive data (passwords/usernames, SSN etc).


    We would have to remove the form completely or remove the offending fields before reactivating your account.


    Shall we proceed?


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.

  • Profile Image
    Mark Brown 
    Answered on February 20, 2021 at 10:11 AM
    Yes
    ...
  • Profile Image
    Gaetan_B
    Answered on February 20, 2021 at 12:48 PM

    Hello,

    Thank you for your reply.


    The offending form has been removed and your account has been reinstated.


    Thank you for your patience.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.