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mohammed_mohammedelamarhAsked on February 20, 2021 at 3:16 AM
Hi
How long does it take to return the number to zero?
Is it calculated during one day?
Example
I made 4 submissions on 2/19/2021 at eight in the morning
At any date and time the counter is returned
Will the meter be returned on 2/20/2021 at eight in the morning, meaning after 24 hours have passed?
Or is the calculation done in another way?
thank you
I apologize because my English is weak if you do not understand my question
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mohammed_mohammedelamarhReplied on February 20, 2021 at 6:47 AM
In other words, I want to receive 50 requests every day from 9 in the morning until 1 in the afternoon, after which the form will be closed until the next day
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John Support Team LeadReplied on February 20, 2021 at 2:34 PM
Usually, the reset happens every 12am EST. However, this was not defined on our documentation.
Let me consult this with our developers and get back to you here once an update is provided.
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mohammed_mohammedelamarhReplied on February 21, 2021 at 4:17 AM
Yes, I understood the idea. Replay is done according to the time of the server in the US time
Thank you
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TitusNdoka JotForm DeveloperReplied on January 17, 2024 at 1:39 AM
Hello,
We've released a major update, and we'd like you to try it out:
Please search for "submission counter" under the widgets' tab. Select Submission Counter V2.0
This version fixes your bug; accurately validates the submission count, even if your form is simultaneously submitted hundreds of times.
This update is an early release and we're interested in your feedback. Do let us know how things go.