- bushandbeachAsked on November 14, 2013 at 12:51 AM
We just ntoiced that only some of the leads that come through our contact form from our website are not being exported to zoho.
The forms are Sidebar form and New Contact us Form.
Can you please look into why that is?Page URL:
- JotForm SupportEltonCrisAnswered on November 14, 2013 at 04:54 AM
Thank you for contacting us!
I have cloned your form here and integrated it to Zoho, so far I am unable to reproduced the problem. I have recorded my test with two submissions, they're all submitted to Zoho almost instantly. http://www.screencast.com/t/HbUJ0dY1fSxe
Here's my integration setup with Zoho.
Setup & Embed > Integrations > CRM > Zoho
However if there are really submissions that are not forwarded to your Zoho leads, you can download it from Jotform and import it to Zoho. I think this is the only option we have. Check the following screen.
If you have further questions related to this, let us know here. Thanks and apologies for this inconvenience.
- JotForm Support ManagerJeanetteAnswered on November 30, 2015 at 11:33 PM
I have moved your questions to a new thread, since this thread is old.