Can I clear the multiple choice selections from conditional logic if the respondent changes the initial question selection?

  • Profile Image
    dangang
    Asked on February 20, 2021 at 10:26 AM

    Hello,

    I have a series of Multiple Choice elements that I show/hide depending on the selected option of a Single Choice element at the top of the form.

    For the case where the user initially selects Single Choice option (let's say option SC-A) and then sees the Multiple Choice element appropriate for option SC-A, they may select some options in the Multiple Choice element (let's say option MC-A1 and MC-A2), but then realise they would rather have selected Single Choice option SC-B. They go back to the top of the form and change their choice for the Single Choice option without clearing the MC-A1 and MC-A2 in the Multiple Choice element.

    I'm came up with a work around, but it requires too many conditional logic entries to be created (see example form via link below). I'm also not sure if my workaround of moving a zero to the Multiple Choice elements to clear the selected options will have unintended consequences.

    Is there an easy way to clear the options from the Multiple Choice elements that are no longer seen?

    Many thanks,
    Dan



  • Profile Image
    Katherine_W
    Answered on February 20, 2021 at 07:06 PM

    Hi Dan,

    Happy to help!

    I'm afraid that I'm not fully understanding your question. When I tested your form out, I see that, if I change the single choice option at the top, it will clear the multiple choice selected and calculates as expected:

    1613865957_6031a3e58a6ac_multiplechoicec

    Could you elaborate a bit more on the issue that you are experiencing? I apologize for my confusion.

    Thank you!