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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Facebook developer method error

    Asked by royalmarsden on November 14, 2013 at 04:03 AM


    I've tried to add a form to Facebook using the Facebook Developer Method but I am seeing a 405 not allowed nginx/1.2.3 error.

    Here's the embed code for my form:
    <script type="text/javascript" src="//form.jotformeu.com/jsform/33163508571352"></script>

    As suggested in other threads, I've tried many different combinatins of the app on facebook and page tab URLs (www and no-www, jotform.com and jotformeu.com, trailing slashes and no trailing slashes) but I keep on getting the 405 not allowed nginx/1.2.3 error.

    Here's a screenshot of my current settings: https://www.diigo.com/item/image/2vfea/davn


    Page URL:

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    JotForm Support

    Answered by EltonCris on November 14, 2013 at 06:44 AM

    Hi James,

    According to my test, the "nginx" error appears once the app is not lived or if it is running on a sandbox mode.

    Just set the Sandbox mode to disabled and I think that should be fine. Check the following screen.

    Please update us here if the error persist so we can assist you further. Thank you so much!