How to send specific automatic email depending on an answer within a form?

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    Max_Gordon
    Asked on February 20, 2021 at 02:05 PM

    I'm wondering if I can send a specific email to a respondent depending on how they answer a particular question within the form they're already answering.

    For example, a respondent is filling out Form 1, and within Form 1 there is a Yes/No question that they answer "Yes". Once Form 1 is submitted, because they answered "Yes", I'd like to automatically send them an email with a link to Form 2 in it. However, if they answer "No", I want to send the standard thank you response email. Is there a way to do this?

    Thanks!

  • Profile Image
    Jed_C
    Answered on February 20, 2021 at 08:52 PM

    This is possible with Jotform's conditional logic. You can check out our guide here https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer for steps on how to implement this into your form.