Account is suspended??? Please help, thanks.

  • Profile Image
    Marc Weinberger 
    Asked on February 20, 2021 at 03:26 PM

    Hi,

    This is the 2nd time our account has been suspended.

    If you look at our form, it is a basic Product Warranty Form that is filled out by people that purchase our products.

    It only asks for:

    • Name
    • Email Address
    • Product Name That Was Purchased
    • Store It Was Purchased From
    • Authorization Code

    Here is the link:

    https://bklynbento.com/pages/warranty-registration

    Please fix ASAP, and please advise on what we need to do so this does not occur again.

    Thank you for your help,

    Marc

  • Profile Image
    Mike_G
    Answered on February 20, 2021 at 10:26 PM

    We would like to apologize for any inconvenience. I have checked the status of the account that the form embedded on the website you linked is under and the account is suspended.

    I'll ask someone from our Reviewers Team to check the form(s) in your account. We'll get back to you on this ticket as soon as possible.

  • Profile Image
    Mike_G
    Answered on February 20, 2021 at 10:32 PM

    We would like to apologize for any inconvenience. Your account was suspended due to suspected phishing activity. We have reviewed the forms in your account and we did not find anything that would be enough to keep your account in that status. Your account has now been reactivated and you should be able to log in to your account.

    Feel free to let us know if you need any further assistance.