Why am I only able to send my Jotform to 5 recipients through the e-mail function? I am not able to load an Excel CSV file of e-mail addresses

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    hhaeckel
    Asked on February 20, 2021 at 05:42 PM

    Why am I only able to send my Jotform to 5 recipients through the e-mail function? In addition, I am not able to load an Excel CSV file of e-mail addresses when using the e-mail function on the site. Why is that?

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    Patrick_R
    Answered on February 21, 2021 at 01:57 AM

    Hi! Please find answers to your queries below:

    - Why am I only able to send my Jotform to 5 recipients through the e-mail function?

    I believe that you're referring to recipient limit for the "Share On Email" function.

    kindly note that there is a limit of 5 emails per batch for all Jotform accounts and you can send multiple batches as per your requirement.

    If you have a very large number of users; then you can copy this email's content and send it via your personal email address or via a program like MailChimp.

    in case you're referring to something else; let us know.

    - I am not able to load an Excel CSV file of e-mail addresses when using the e-mail function on the site. Why is that?

    You can upload a CSV file of email address when assigning forms to different users but please note that when a form is assigned; users are required to first create a FREE Jotform account; only then they can fill the form. This is how the assign functionality works.

    Reference: adding-assignees-to-your-form

    In case you wish to use this functionality, then following is how you can upload a CSV file:

    1613890641_60320451cfd67_Thsdorm 2021-02

    I hope this answers your queries. If you have any further questions; let us know.

    Thank you!