My public form is a private template, how do I make it public?

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    Asked on February 20, 2021 at 06:00 PM

    I have a public jotform that I use and I am trying to add it to the template gallery. When I click on it under my templates the address lists it as private and you cannot access it. What am I doing wrong?

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    Answered on February 21, 2021 at 03:16 AM

    Apologize for the inconvniance this may have caused.

    I'm not sure how that happened as there isn't an option to make that Template Private. Please Unshare the Template and Share it again, to see if that will resolve the issue.

    Related Guide: Sharing a Form in the Form Templates Gallery