Zapier: Jotform and Gmail is does not trigger an email.

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    raffozz
    Asked on February 20, 2021 at 08:56 PM

    I think there's a bug with Zapier, when you connect Jotform to Gmail to send by email a file uploaded in a jot form.

    It doesn't work.


    Can someone tell me if my guess is correct?

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    Jed_C
    Answered on February 20, 2021 at 09:19 PM

    This connection works for me. My suggestion is to delete your old Jotform connection from here https://zapier.com/app/connections/jotform and add a new one.

    Please note that you can only choose the "New Submission" trigger. There's no trigger for file upload. What you can do is make the file upload field "Required" so every submission will contain a file upload file.

    1613873933_6031c30d0737f_Send email in G

    1613873949_6031c31d604ec_test.png

    Kindly test it again on your end and let us know how it goes.

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    raffozz
    Answered on February 21, 2021 at 06:12 AM

    Ok I discovered the "problem".

    In Jot general settings, you must disable "Request login to view documents" (that is enabled by default) 🤓


    Now, it works.