I can't see my submissions in the submissions page

  • Profile Image
    AlsaciaVinhos
    Asked on November 14, 2013 at 09:05 AM

    Hi

    Looks like I can't see my submissions... for all of my forms.

    Could you help me with that? Need to process the data ASAP.

    Thanks!

  • Profile Image
    EliezerN
    Answered on November 14, 2013 at 10:46 AM

    Thanks for contacting us.

    I checked the submissions page of each one of your form and I was able to see the list of the received submissions.

    So, please make sure  that you have not selected any time frame to see your submissions. Make sure that is it ist setup to All Time  in the submissions page.

    I would also recommend you to clear your form caches from your account page, you can follow the next guide to know how: 

    How to clear your form cache

    I hope this helps. Please let us know if you need further assistance with this or kindly open a new thread to post unrelated enquiries.

    Thanks