Can I reset my submissions?

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    clevin482
    Asked on February 21, 2021 at 12:55 PM

    Hello,

    I am new to your platform and loving it! My question is, I was testing form submissions to check if my form will send properly. Thankfully it does, but now it seems I have uses up some of my free tryouts.

    Since I was just testing out the program, would it be okay to reset my form submissions back to zero? As of now, your platform shows I sent 3 submissions out.

    If you can grant this it be greatly appreciated!

    Screenshot
  • Profile Image
    Welvin
    Answered on February 21, 2021 at 05:30 PM

    We can reset it, but you would need to delete the current tests in the form. We can reset it without deleting the entries, but the number will come back again if you receive another submission.

    Guide to delete: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. Make sure to purge the data from the trashed section.

    Thanks