No confirmation received for a jot form submission

  • Jawar Rucker
    Asked on February 21, 2021 at 1:22 PM

    I completed registration using a jot form for Bigger Than Basketball for my sons. I did not receive a confirmation email for the first registration of my son Issiah Rucker. Please review for that submission and advise?

    Thanks

  • VincentJay
    Replied on February 21, 2021 at 7:07 PM

    Hi,

    Are you referring to this form?

    https://www.jotform.com/210426263184147

    I cloned it and the autoresponder email is configured properly. If you want to send the autoresponder email to the Confirmation Email field, please update the Recipient and change it to Confirmation Email.

    1613952405 6032f59523fc2 fb4643g Screenshot 10

    Please follow this guide the screencast above.