Form Submission: Why my client cannot submit the form?

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    lesiahook
    Asked on February 21, 2021 at 06:26 PM

    My client is stating the form will not submit. https://form.jotform.com/210455664626155

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    Zahra_S
    Answered on February 22, 2021 at 12:14 AM

    Hi there!

    We apologize for the inconvenience.

    I made a test submission on your form, and I was able to submit it successfully. Please note that there are two required fields on your form, and the form cannot be submitted until the required fields are filled. It might be possible that your client missed those fields.

    Since you have a long form, I would suggest adding Page Breaks in your form to make it easier for your clients to fill all the fields.

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    I hope this helps. Please let us know if you need further assistance.