Cancel Subscription

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    brentlohmann
    Asked on November 14, 2013 at 11:09 AM

    I want to suspend my subscription at the next renewal daye (11/18/13). I use Jot Form for a non profit cleint that can afford to pay for the servcie when not in use. When I suspend, will my forms be deleted? We will renew the subscription late next spring.

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    Welvin
    Answered on November 14, 2013 at 12:00 PM

    Hi,

    Good day! I've cancelled your subscription. You will not be billed again, but your account will stay Premium until November 20, 2013.

    Your forms are intact. We will not delete forms when someone downgraded the subscription to Free version. It's just your submission limit will go back to 100 per month and 100MB Storage.

    Thanks for using Jotform.