What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Subscription

    Asked by brentlohmann on November 14, 2013 at 11:09 AM

    I want to suspend my subscription at the next renewal daye (11/18/13). I use Jot Form for a non profit cleint that can afford to pay for the servcie when not in use. When I suspend, will my forms be deleted? We will renew the subscription late next spring.

    My Forms next
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    JotForm Support

    Answered by Welvin on November 14, 2013 at 12:00 PM

    Hi,

    Good day! I've cancelled your subscription. You will not be billed again, but your account will stay Premium until November 20, 2013.

    Your forms are intact. We will not delete forms when someone downgraded the subscription to Free version. It's just your submission limit will go back to 100 per month and 100MB Storage.

    Thanks for using Jotform.