Log in issues

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    Katherine Rhymes 
    Asked on February 21, 2021 at 08:54 PM

    I am having problems logging in to my account even after resetting my password. I tried to reset it again and I’m not receiving the reset email at all now.

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    Vanessa_T
    Answered on February 22, 2021 at 02:36 AM

    I checked our system but there is no Jotform account with the email address you have provided.

    Do you have another email address associated with your Jotform account? Kindly share with us the username/email address of your Jotform account so we can check it.

    Nevertheless, please follow this guide to reset your password:

    How-to-reset-the-password