Extra form fields that I cannot see in the 'Build' function?

  • Profile Image
    Julie_Ringland
    Asked on February 21, 2021 at 09:10 PM

    Hello

    https://eu.jotform.com/build/210517298128053

    I have 3 problems if you could kindly help me with them, as follows:

    1. when trying to complete the form, the text is white and the background is white, so you can't see the text - or at least it looks invisible when typing into the field. I can't see anywhere where the text colour is set for the input fields, please can you tell me how to get it to type into the input fields in black text
    2. In the 'Build' section, my form looks complete, however when I look at the actual form on a mobile or in 'Preview' mode, there are extra questions that are repeating the actual ones. I just want to delete these, but I cannot actually see them in the Build function or the Settings function. I can see them in 'Advanced Designer. but cannot find out to delete them.
    3. There isn't a 'submit' button on the form, so it's not being submitted (sent to me as an email).

    Thank you, I hope you can help. I have searched on the help function but just can't find the answers to these problems anywhere.

    Thanks

    Julie

  • Profile Image
    Vick_W
    Answered on February 22, 2021 at 02:11 AM

    Hi Julie,

    • when trying to complete the form, the text is white and the background is white, so you can't see the text - or at least it looks invisible when typing into the field. I can't see anywhere where the text color is set for the input fields, please can you tell me how to get it to type into the input fields in black text

    You can fix it by injecting the following CSS in your form:

    .form-textbox, .form-textarea {
    color: #000000;
    }

    Related guide:

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    • In the 'Build' section, my form looks complete, however, when I look at the actual form on a mobile or in 'Preview' mode, there are extra questions that are repeating the actual ones. I just want to delete these, but I cannot actually see them in the Build function or the Settings function. I can see them in 'Advanced Designer. but cannot find out to delete them.

    Do you mean that you are able to see duplicate fields in the form? I've checked your form but I see the same fields as they are in the builder. Please share a screenshot using the guide below so we can check this further.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    • There isn't a 'submit' button on the form, so it's not being submitted (sent to me as an email).

    You can add the submit button from your form basic elements as shown below.

    1613977813_603358d5d7c8d_

    Let us know if you have any other questions.

    Thanks