timezone issues

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    Asked on February 21, 2021 at 10:11 PM

    Hi team we have created forms and set the timezone to Melbourne Australia but it doesn't seem right - this impacts the adding of appointments to a jotform and also impacts the recording or capturing of when a jotform is submitted - any thoughts ??

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    Answered on February 22, 2021 at 03:10 AM

    I have checked your account settings and it seems you have already updated your timezone.

    To clarify, when you receive a new submission, it is not showing the correct time in Australia?

    May we know the form in question so that we can check the submission?

    Looking forward for your response.