Jotform submitting to an unauthorized email address

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    Jake Davis 
    Asked on February 21, 2021 at 10:31 PM

    Hi Jotform,

    We have recently discovered that a jotform is being used to submit forms to an email address at our council without authorization. We are receiving a large amount of email from this form.

    Are we able to request that a form be taken down if it is sending to an email address without permission?

    Thank you,

    Jake Davis




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    Rehan_F
    Answered on February 22, 2021 at 03:23 AM

    Greetings Jake,

    Please provide us the form URL and the email address that is being used without authorization. We will check all the details to figure out if it is being deliberately or not. If they are involved in phishing activities then we will definitely suspend the account.

    Looking forward to hearing from you.

    Thanks

  • Profile Image
    Jake Davis 
    Answered on February 22, 2021 at 03:44 PM
    Thank you,
    We have been able to contact the form owner directly and have worked out a solution.
    Thank you for the help. You can close the request.
    Jake Davis
    ...