Whoops- 404 when viewing upload files

  • Amanda Stewart
    Asked on February 22, 2021 at 10:07 AM

    Hello!

    Every time I upload a document and click the file to ensure proper document uploaded it gives me a "Whoops 404" error. Is that normal? Am I able to view uploaded files once uploaded?

    Jotform Thread 2915011 Screenshot
  • Sam_G
    Replied on February 22, 2021 at 11:00 AM

    Hi Amanda,

    That issue is caused by your privacy settings, please go here: https://www.jotform.com/myaccount/settings and uncheck this setting:

    1593560789z1 Screenshot 10

    Let us know how it goes.