All form answers not being shown

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    srinobharam
    Asked on February 22, 2021 at 10:32 AM

    Hi

    We have been using JOT for a couple of months but as of today, all form answers not not being shown when you look up the form on inbox. no idea why and how this happened. please help as we are an office and we collect our demos through here.

    Thank you

  • Profile Image
    VincentJay
    Answered on February 22, 2021 at 01:12 PM

    Hello,

    Just for testing purposes, could you please check the submission page or Jotform tables and see if the issue still persists?

    Here's a guide: https://www.jotform.com/help/269-how-to-view-form-submissions