I can't access anything at all

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    Asked on February 22, 2021 at 10:35 AM

    When I tried to access forms this morning, the system tries to decrypt entries, but it seems to be having trouble. I can't access anything at all. 

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    Answered on February 22, 2021 at 01:09 PM

    Apologize for the inconvniance this may have caused.

    Are you unable to access forms and submissions on your account? Can you also please tell us if the forms are working on your end?

    I checked several forms and they are loading fine on my end. If you are getting some error message, please provide us a screenshot.

    Related Guide: How to Post Screenshots to Our Support Forum