Photo uploads not working

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    Sophie_G
    Asked on February 22, 2021 at 10:38 AM

    Hi, My form https://www.jotform.com/build/210007080080033 photo upload is not working.

    1. It won't accept jpegs claiming that they're not jpegs, and if you try to delete or "un-drag-and-drop" something, you can't clear it.
    2. It would be easier, especially for uploads from people's phones, if there were just an Upload and "Choose file" button like this form has, but I didn't see that option.

    I'm getting some flak for this!

    Thanks,

    Sophie

    Screenshot
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    Jimmy_D
    Answered on February 22, 2021 at 01:51 PM

    Hi!

    I updated the options on your form, so it accepts the following format.- (pdf, doc, docx, jpg, jpeg, png). Kindly test it again and let us know if you are having issues. 


    Best,