Unable to access submissions

  • rocket2com
    Asked on February 22, 2021 at 11:06 AM

    This is the second time I've reached out to the support team. I am unable to view my submissions due to traffic. Is there any way I can access my submissions?

    Jotform Thread 2915192 Screenshot
  • Kiran Support Team Lead
    Replied on February 22, 2021 at 1:57 PM

    We are extremely sorry for the issues being experienced. We have received an update the server issues has been fixed and should be working fine. Also, our backend team is working on a permanent fix for the HIPAA server and should be working without any interruption.

    We appreciate your patience and understanding.