Account locked

  • Joey
    Asked on February 22, 2021 at 11:21 AM

    Why is my account locked? I need access and reset the password today. Please unlock my account... what the heck?!

  • Amin JotForm Support
    Replied on February 22, 2021 at 3:03 PM

    Thanks for reaching out to us!

    Checking your account, I've found that it's in a good status.

    If you would like to reset your password, kindly have a look at the guide below.

    How-to-reset-jotform-account-password

    If I, in any way, have misunderstood your concern, we would be so much grateful if you could just further elaborate and provide more information, so that we can better assist you.