Can't get data to ;load

  • Richard_Krouch
    Asked on February 22, 2021 at 11:26 AM

    What's going on this morning? You guys are making me nervous

    I am trying to get to https://hipaa.jotform.com/tables/210327368390051.

    After waiting a couple of minutes I received the following error:

    504 ERROR

    The request could not be satisfied.

    CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

    If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

    Generated by cloudfront (CloudFront)

    Request ID: BKgiIHaB2E8hQiO8qqDtNx35h6DUamosWjiQPJlc8y2VXsz8O9U2Qw==


    Now I am getting:

    Jotform Thread 2915263 Screenshot
  • Kiran Support Team Lead
    Replied on February 22, 2021 at 2:02 PM

    We are extremely sorry for the issues being experienced. We have received an update the server issues has been fixed and should be working fine. If you still notice any issues, please do let us know here. We will be happy to take a look again. Also, our backend team is working on a permanent fix for this and should be working without any interruption.

    We appreciate your patience and understanding.