users getting a lot of gateway errors, back end too busy errors, etc

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    Asked on February 22, 2021 at 11:54 AM

    And I need this for business. What's the deal? Not a cheap service, and in the last 2 weeks it's been not working very well with your server issues. I am actively looking for an alternative.

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    Answered on February 22, 2021 at 02:12 PM

    We are extremely sorry for the inconvenience this may have caused. We have received an update the issues should be fixed by now and the forms should be working fine. Our backend team has been taking all necessary precautions to prevent Jotform from downtimes.

    If you still notice any issues, please do let us know here. We will be happy to take a look again. Sorry for the trouble caused.