Account over quota

  • ohmygoddardpotography
    Asked on February 22, 2021 at 12:41 PM

    Hi, I keep getting my account disabled for being over quota, but i've deleted all forms and done the "delete forever" option in the trash -- yet the upload data is still way over the limit. Is there a glitch or wait to reset that? Thank You!

    Jotform Thread 2915527 Screenshot
  • VincentJay
    Replied on February 22, 2021 at 5:11 PM

    Hello,

    I cleared your form cache on our server to fix the issue. Please check it again on your end and let us know if you need further help. Thank you!