A screenshot is not showing up on the form when submitted

  • btalley
    Asked on February 22, 2021 at 1:15 PM

    Trying to print out the pdf version of the form "Hayes Barton Pharmacy COVID Vaccine Consent Form (off-site)" line #39 which is a screen shot is not showing up?


    How do I make that show so it will be printed with the form

  • Jovanne JotForm Support
    Replied on February 22, 2021 at 5:51 PM

    Hi,

    Can you please tell us where you are trying to print the submission? Is it in the submission inbox, Table, or PDF editor?

    I would suggest printing the submission on the PDF editor. Please see attached screenshot:

    1614034229 60343535b4868 8 Screenshot 10

    Please give it a try and let us know how it goes.

  • Jovanne JotForm Support
    Replied on February 22, 2021 at 5:55 PM

    Kindly also add the screenshot field in the PDF editor,

    1614034495 6034363ff29c5 9 Screenshot 10

    Please give it a try and let us know how it goes.

    Thank you.