Conditional logic: My conditional logic disappeared from my form.

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    Dan_MacLean
    Asked on February 22, 2021 at 01:41 PM

    Hi, I had some time ago the eerie impression some conditions disapeared, now I know. Hours of work just gone in the wind. The next day many of my logical conditions were gone just like that. How can it be? What is going on? There is no save button. What could cause something so catastrophic? your system or, bug, or what ever has caused me hours of rework. Worst of all is like figuring out again the connections.

    Please tell me all the situations where this could happen, maybe the browser, closing the lid of laptop, or what?

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    Dan_MacLean
    Answered on February 22, 2021 at 01:59 PM

    OH MY GOOOODDDDDDDD I have filtered all conditions that werent Show/hide to focus only on those and now all that were different kind of conditions HAVE DISAPPEARED 🤬🤬🤬🤬🤬🤬🤬🤬🤬

    How am I supposed to advance in the work If my work is going to go with the wind? What do I do?

    This is grave, I was to show the advance in a meeting in a few hours!!!!!!!

  • Profile Image
    Laura_L
    Answered on February 22, 2021 at 06:41 PM

    Hi,

    We sincerely apologize for the inconvenience, and understand your frustration.

    Could you let us know the form ID, that we can take a further look?

    You can check all the changes made to the form, and also revert back to older revisions.
    To view the edit history, please click on the green text below the Form title in the Form Builder:

    1614037296_60344130cd3a4_revise.png

  • Profile Image
    Dan_MacLean
    Answered on February 23, 2021 at 03:55 PM
    https://form.jotform.com/210524359703654
    That is the one that has suffered the most. All Acutalize/calculate fields, conditions have disappeared. I had to do them again in my new form. I am making clones to secure myself since I don’t trust the system.
    ...
  • Profile Image
    Laura_L
    Answered on February 23, 2021 at 05:44 PM

    Hi,

    Thank you for the link to the form.

    I checked the form revision history and was able to see that a lot of the conditions were removed.
    Could these be the missing conditions?

    1614120095_6035849f2b81a_revisionhistory


    It's also possible to revert the changes. When you are viewing the revision history, just click on the revision you want to revert back to, and you will see a "Revert" button, which will revert the changes.