Form tabs are not working

  • MBC227
    Asked on February 22, 2021 at 1:53 PM
    We are currently experiencing technical difficulties with the Jotform,
    nothing is showing in our forms tab, when you click on it a gray page
    appears and that is it??
  • Bojan Support Team Lead
    Replied on February 22, 2021 at 2:06 PM

    Greetings.

    Can you please let us know what specifically doesn't work? Do you get any error messages? Does the whole page turn completely gray? Could you please share with us the console report, so we could have more information about what is going on?

    You can use the following link to see how to access the console:
    https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers

    To see how to share images with us, please click here.

    Thank you for your cooperation.

  • MBC227
    Replied on February 22, 2021 at 2:22 PM
    it appears to be working now but this does happen often

    Virus-free.
    www.avg.com

    <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
    ...
  • Yau_C
    Replied on February 22, 2021 at 7:32 PM

    Good to know that it is working.

    Provide a screenshot if it happens again.

    Thanks.