Account Suddenly Italian

  • pujanet
    Asked on February 22, 2021 at 2:58 PM

    I have no idea why, but when I try to log into Jotform using Chrome, everything is in Italian. But when I use Firefox, it is properly in English. What is going on?????

    Jotform Thread 2915951 Screenshot
  • Sonnyfer JotForm Support
    Replied on February 22, 2021 at 8:18 PM

    Hi there - Perhaps you've opened an Italian webpage which is why your future pages visited are in Italian as well. I found the below external guide on how to change your chrome browser language back to english.

    https://support.google.com/chrome/answer/173424?co=GENIE.Platform%3DDesktop&hl=en

    Give it a try and let us know if you need further assistance.

  • Ben Collins
    Replied on February 23, 2021 at 12:56 PM

    Thank you. That sort of worked, but not compeltely. The question is why this is happening on your site only and only in Chrome?

  • Sonnyfer JotForm Support
    Replied on February 23, 2021 at 3:36 PM

    As far as I know,, we haven't made any changes to the language behavior. Our website just follows the language of your browser and/or your last visited pages.

    Anyhow, you can also change the language in the bottom part of your JotForm page.

    1614112553 60356729371df  Screenshot 10

    Let us know if you need further assistance.

  • Ben Collins
    Replied on February 23, 2021 at 3:48 PM

    THANK YOU! That did it. I have no idea how this happened because I have not been to any Italian sites, but all's well that ends well. I appreciate the prompt support!