Account Suddenly Italian

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    pujanet
    Asked on February 22, 2021 at 02:58 PM

    I have no idea why, but when I try to log into Jotform using Chrome, everything is in Italian. But when I use Firefox, it is properly in English. What is going on?????

    Screenshot
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    Sonnyfer
    Answered on February 22, 2021 at 08:18 PM

    Hi there - Perhaps you've opened an Italian webpage which is why your future pages visited are in Italian as well. I found the below external guide on how to change your chrome browser language back to english.

    https://support.google.com/chrome/answer/173424?co=GENIE.Platform%3DDesktop&hl=en

    Give it a try and let us know if you need further assistance.

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    Ben Collins 
    Answered on February 23, 2021 at 12:56 PM

    Thank you. That sort of worked, but not compeltely. The question is why this is happening on your site only and only in Chrome?

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    Sonnyfer
    Answered on February 23, 2021 at 03:36 PM

    As far as I know,, we haven't made any changes to the language behavior. Our website just follows the language of your browser and/or your last visited pages.

    Anyhow, you can also change the language in the bottom part of your Jotform page.

    1614112553_60356729371df_

    Let us know if you need further assistance.

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    Ben Collins 
    Answered on February 23, 2021 at 03:48 PM

    THANK YOU! That did it. I have no idea how this happened because I have not been to any Italian sites, but all's well that ends well. I appreciate the prompt support!