HIPAA: Temporarily Back-End Unavailable

  • PinkLink2301
    Asked on February 22, 2021 at 4:02 PM

    I am trying to access a form that was submitted by a patient and I get this message - Temporarily Back-end Unavailable. It's only in one of the form areas - Pink Link Medical - FEMALE Patient History Form. What is going on? How can I retrieve the form? I need it for appointment. Thanks.


    I have tried to attach a pdf and it still gives me an error message below asking for a pdf and the message doesn't go away. So I can't attach anything. Very frustrating!

  • Jessica JotForm Support
    Replied on February 22, 2021 at 9:11 PM

    Hi PinkLink2301, thank you for reaching us.

    We apologize for the inconvenience this has caused. There is a temporary issue from our end. It should be fixed now.

    Could you kindly reconfirm if the issue still persists from your end? Let us know if that is the case.