- jeff shapiro (JotForm account sfpe-asa)Asked on November 14, 2013 at 11:22 PM
I'm having problems with the Web site all of a sudden as of yesterday (although I haven't logged on for a couple days before that). After I upgraded to IE11, the site doesn't display properly or allow me to login. I'm also unable to login or properly see the site with Firefox (which I didn't upgrade recently).
When I applied "compatibility view" as an option in IE11, the site displays better and has more functionality, but I'm not seeing any option to login to my account.
- JotForm SupportEltonCrisAnswered on November 15, 2013 at 05:27 AM
Thank you for contacting us.
So far, we do not have similar reports about this issue and I haven't encountered such problem on my Firefox browser as I have been using this for my work.
I also tested it on the mentioned browser on Windows 8 environment and it seems to work just fine.
May I request you to please reset your IE browser settings or clear your browsers cache and cookies and recheck again the page. This might fixed it.
If you have further questions about this, let us know here. Thanks!
- ellendeniseAnswered on February 11, 2015 at 02:53 PM