Account Suspended

  • Candice
    Asked on February 22, 2021 at 4:56 PM

    I must have done something without noticing, can you reactivate and remove what ever form I didn't do correctly and I will create a new one that is up to par.


    Thanks so much.

  • Girish JotForm Support
    Replied on February 22, 2021 at 10:37 PM

    Your account was suspended since the form https://form.jotform.com/210496745520052 was collecting passwords on the form which is in violation of our Terms:

    1614051376 603478308243a 2302 5 Screenshot 10

    We will need to delete this field on the form and only then can we activate the account.

  • Candice
    Replied on February 23, 2021 at 11:44 AM
    Oh that's completely fine. I can see now how that could be a no no.
    Thank you
    ...
  • Nikola JotForm Support
    Replied on February 23, 2021 at 4:15 PM

    I deleted the WiFi Password field from your form and activated your account.

  • Candice
    Replied on February 23, 2021 at 5:11 PM
    Thanks so much!
    Candice Helm
    Office Manager
    https://alaskadigitalconnections.com/
    ...