What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If i fill out someone else's jotform, is there a way for me to get a copy of it or keep track of it or know for sure they received it?

    Asked by Lee waljer on June 07, 2011 at 06:56 AM
    I work with a company that uses jotforms to have me submit my job details for payment. I would like to know how i can print a copy for tracking my invoices to them. Also, how can i track if it was received without calling and hassling them each time? Thanks so much.
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    JotForm Support

    Answered by NeilVicente on June 07, 2011 at 05:13 PM

    Hi Lee,

    The only way for you to get a copy or a confirmation of your submission is if they (the jotform account owner) configured the form to send an autoresponder email.

    You can have them refer to this user guide to create an autoresponder for the form that you were submitting information on.

    Also, if a Thank You message is displayed, it means that the submission made was sucessful.

    Aside from that, I do not think that there is another way of knowing if your submission made it through.


    Neil