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hitztoryrealtyAsked on February 22, 2021 at 8:18 PM
greetings on my rental application form my people are getting the error message Please contact the support to use the API-contact form owner. I don't understand why this is coming up. please help thanks
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Rehan Support Team LeadReplied on February 23, 2021 at 2:12 AM
Greetings,
Kindly tell us where exactly this error message is displaying. Do we have to submit the form? I've checked the form and it is working properly.
Looking forward to hearing from you.
Thanks
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hitztoryrealtyReplied on February 23, 2021 at 8:22 AMThis is where we get a freeze on the form.. i even tried to go and set a condition to skip the field and it didn’t
https://linktr.ee/hitztoryrealty
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Bojan Support Team LeadReplied on February 23, 2021 at 9:29 AM
Greetings.
I have tried to submit your form, however, the problem seems to be in the XVerify Email widget. Since you have also added JotForm's email with the verification option, you can remove the XVerify Email widget (note that, if you have data collected, information related to this field will be removed if you delete the field; instead, you can simply hide it).
If you wish to use XVerify Email, please make sure that the information you have provided in the widget settings is correct.
Let us know if you have any additional questions.
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hitztoryrealtyReplied on February 23, 2021 at 9:44 AM
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Bojan Support Team LeadReplied on February 23, 2021 at 11:11 AM
Greetings.
Your latest question has been moved to a new ticket. You will get a reply soon on the following link:
https://www.jotform.com/answers/2918425If you have any questions, please post them on the associated tickets.
Thank you for your cooperation.