I need help to set up emails properly

  • Profile Image
    bianca.madalina.y
    Asked on February 22, 2021 at 08:49 PM

    Hi,


    I do not receive the form after submission.

    I get the email with the form, I completed it and I don't see where the completed form goes.

    Of course, I need the form completed and signed and have it, otherwise is no good.


    Thanks

  • Profile Image
    Richie_P
    Answered on February 23, 2021 at 02:57 AM

    To clarify, you receive the notification email when the form is submitted but you are not able to view the submission data?

    You may view the submission data in your submission page.

    https://www.jotform.com/help/269-how-to-view-form-submissions

    If you want to receive a PDF document of your submission data, you may enable PDF attachment in your email.

    https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    Please check it out and let us know how it goes.


  • Profile Image
    bianca.madalina.y
    Answered on February 23, 2021 at 07:06 PM

    I will try to explain myself the best I can.

    So, I have this beautiful form application that I need to send to people to fill in, sign and send it back to me.

    I am sending it to my email and I do not receive it.

    I open the link and on the last page, I set Date, Name using fill in the black and when I publish it it shows blanks on the field where it should show Date, Name. Maybe I can use other options from the left hand side menu, but still, was a bit of waste my time.


    The most important thing is to be able to send and receive the document filled and signed.


    Thank you.

  • Profile Image
    bianca.madalina.y
    Answered on February 23, 2021 at 08:52 PM

    I managed to work it out/figure it out, so many options, pages, not very easy to understand within a short period of time, took me some hours to figure out how this works.

    The blanks no, but I don't mind.

    Wordpress integration doesn't work on my site, but iframe seems to work fine, I will stick with that.

    All good.

  • Profile Image
    Richie_P
    Answered on February 24, 2021 at 02:53 AM

    We are glad that you have successfully fixed the issue with your form.

    If you need further assistance, let us know.