I get an error message when trying to integrate my form to Engagebay.

  • david864
    Asked on February 22, 2021 at 9:40 PM

    I get an error message when trying to integrate my form to Engagebay - see attached screenshot.

    I spoke with Engagebay and they are not familiar with the error message, does it have something to do with the API setup?

    1614047970 60346ae218525 Screen Shot 202 Screenshot 10




    Jotform Thread 2916912 Screenshot
  • Rehan Support Team Lead
    Replied on February 23, 2021 at 3:42 AM

    Greetings,

    I'm unable to replicate the issue in a clone of your form. I was able to successfully connect it with Engagebay. You can delete the current API key and try it again with a new one.

    1614069679 6034bfaf4b771 card Screenshot 10

    Should you need further assistance then please let us know.

    Thanks

  • david864
    Replied on February 23, 2021 at 4:25 PM

    That worked!

    Thanks so much.