Bug: Facebook is not shown on the Integration Wizard

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    Asked on November 15, 2013 at 08:37 AM

    I am not able to get the facebook integration option under integrations, as per the video listed here



    The integration menu I get, there is no facebook option here


    I get this menu (see attached) but no facebook option

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    Answered on November 15, 2013 at 10:47 AM

    Hello. Thanks for posting your inquiry here on the forum

    You may use an alternative by going to our Apps Gallery using the Add Form to your Facebook fan page application. It will proceed you step by step.

    Another alternative, is going to "Setup & Embed" > "Embed Form"> Facebook


    If you require further assistance, please do not hesitate to ask or kindly open up a new thread for another topic. Thank you

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    Answered on November 15, 2013 at 10:52 AM



    Hello Ardy


    Actually Add Form to your Facebook fan page would add the form on our FB app, but I need to pull the data from our FB app.


    When I go  to "Setup & Embed" > "Embed Form"> Facebook


    I do not see facebook option, thats what I am asking here :)

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    Answered on November 15, 2013 at 12:56 PM


    I apologize for the confusion, I see what you mean about pulling data. Both the Facebook fan page app and the Embed form wizard is intended to place a form into the app however it does not collect Facebook data directly.

    I will escalate this to our development team as I can not see the Facebook Integration option on my end as well.

    I apologize again for the confusion.