What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bug: Facebook is not shown on the Integration Wizard

    Asked by naveen@allerin.com on November 15, 2013 at 08:37 AM

    I am not able to get the facebook integration option under integrations, as per the video listed here

    http://www.jotform.com/help/149-Facebook-Forms-Integration-Video

     

    The integration menu I get, there is no facebook option here

     

    I get this menu (see attached) but no facebook option

    Screenshot
    JotForm integrations facebook problem
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    JotForm Support

    Answered by ardy0689 on November 15, 2013 at 10:47 AM

    Hello. Thanks for posting your inquiry here on the forum

    You may use an alternative by going to our Apps Gallery using the Add Form to your Facebook fan page application. It will proceed you step by step.

    Another alternative, is going to "Setup & Embed" > "Embed Form"> Facebook

     

    If you require further assistance, please do not hesitate to ask or kindly open up a new thread for another topic. Thank you

  • Profile Image

    Answered by naveen@allerin.com on November 15, 2013 at 10:52 AM

     

     

    Hello Ardy

     

    Actually Add Form to your Facebook fan page would add the form on our FB app, but I need to pull the data from our FB app.

     

    When I go  to "Setup & Embed" > "Embed Form"> Facebook

     

    I do not see facebook option, thats what I am asking here :)

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    JotForm Support

    Answered by ardy0689 on November 15, 2013 at 12:56 PM

    Hello,

    I apologize for the confusion, I see what you mean about pulling data. Both the Facebook fan page app and the Embed form wizard is intended to place a form into the app however it does not collect Facebook data directly.

    I will escalate this to our development team as I can not see the Facebook Integration option on my end as well.

    I apologize again for the confusion.

    Thanks