Download all form submissions as PDF

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    Asked on February 22, 2021 at 11:55 PM


    I am trying to download all form submissions as a PDF to archive and help reduce account space and I am encountering 2 problems:

    • Only the first 1 or 2 PDF forms have the photos included, all other forms photos are not showing in the PDF form.
    • The PDF name convention is just a random number and does not reference the form name, date or anything. This makes it very hard to archive for later reference.

    Thanks for your help.

  • Profile Image
    Answered on February 23, 2021 at 05:14 AM

    #1. In which form you are having this issue with? I did check your last edited form " Lighting Solutions Completion Form" and all submission PDF seems to display the uploaded file.

    I would suggest you to please share a screenshot of the issue, and we will take a look. The following guide should help you how to upload the image in forum post:

    #2. Please note that you can take advantage of our "PDF Editor" to customize the submission PDF file name. You may like to take a look at the following guide which should help you:

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    Answered on February 24, 2021 at 12:23 AM

    Hi & thanks for your reply.

    Individual PDF's work fine but if downloading multiple/all it doesn't. Please check my data export section for examples. This forum won't let me upload PDF's to show examples.


  • Profile Image
    Answered on February 24, 2021 at 06:25 AM

    I have checked your data export and tried to view some of the PDF documents and it seems the images are showing at my end.


    I have cleared your form cache.

    Can you please download the submission as PDF and let us know how it goes?

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    Answered on March 09, 2021 at 05:15 PM

    Hi & thanks for your help.

    I tried downloading all of the forms again but for a total of 1600 forms with photos the file only comes to 46mb, as seen in the below photo, which wouldn't be correct. I have also added a photo of an example of the form missing the photo.

    1615328053_6047f335c0968_Jotform - Rewir1615328053_6047f335ac49f_Jotform - Form

  • Profile Image
    Answered on March 09, 2021 at 11:00 PM

    We will respond to your query on this thread: