Geolocation of form data

  • Profile Image
    Asked on February 23, 2021 at 03:18 AM


    We've been asked to complete the following form, which requires personal and medical information about our child:

    I'm concerned that the information provided in the Jotform may be held on servers outside of Australia .

    Can you please confirm whether the information collected is being held on dedicated Australian servers.

    Kind regards,


  • Profile Image
    Answered on February 23, 2021 at 06:26 AM

    Hi Zeljka,
    we store data on cloud data centers in Germany and EUA. You may prefer to read more details about our privacy and security in the links below.

    Jotform Privacy

    Jotform Security

    Please, let us know if you need anything else.
    Best regards.

  • Profile Image
    Answered on February 23, 2021 at 03:33 PM
    Thank you for getting back to me so quickly, Rosa.
    I had a look at your Privacy and Security pages before contacting you. Your
    Security page states:
    'With Jotform Enterprise , you can use
    geolocalization to host form data on servers in almost any part of the
    world. Since many countries — including Australia — have laws requiring
    this, it can be an invaluable tool for global businesses'
    My question was specifically about the following form, and where its data
    is located:
    Can you please confirm whether the data on the above jotform is hosted on
    Australian servers, or elsewhere.
    Thank you!
  • Profile Image
    Answered on February 23, 2021 at 09:28 PM

    Hi there,

    The form you provided is by default hosted in one of our Data servers in the US.

    I hope this answers your query. Let us know if you have other questions.