I’m not receiving emails when a new form is submitted?

  • Profile Image
    Jbregitzer
    Asked on February 23, 2021 at 07:25 AM
  • Profile Image
    jonathan
    Answered on February 23, 2021 at 08:46 AM

    We apologize for inconvenience. I reviewed your form sent email history logs and it shows the submission emails were being sent successfully to the intended Email Recipient.

    User guide : How to View All Your Form Email History

    Can you please check again.

    Perhaps the email was just filtered as spam emails. I suggest checking also in the spam folder in your Emails.

    Do let us know if issue persist.