account got suspended

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    Mark Rozer 
    Asked on February 23, 2021 at 07:27 AM

    Please reactive my account

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    claire
    Answered on February 23, 2021 at 08:47 AM

    Your account is suspended. The form 210405635036446 was found on your account and flagged as phishing (Collecting Credit Card Details).

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Phishing. You agree that Jotform Inc. may terminate your Jotform Service immediately if a form’s purpose is found to be deceptively obtaining, for example, sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    If you let us remove the fields that found suspicious, we can reactivate your account.

    Looking forward to your response.

    Thanks.