Unable to log-in or sign-up.

  • MARLENE PALMER
    Asked on February 23, 2021 at 9:20 AM

    The site will not allow me to access with my email and password. cannot figure out what is wrong. Tired to reset password in case I was signed up already, and that doesn't work either.

  • Basil JotForm Support
    Replied on February 23, 2021 at 11:00 AM

    Hi,

    There is an account under your email address.

    Please try to follow the guide below to reset your password:

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Thank you.