The email we receive has the pdf file, but the PDF is empty

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    Josee Lebel 
    Asked on February 23, 2021 at 10:41 AM

    Hi,

    since yesterday, we have problems with jotfrom, the email we receive has the pdf file, but the pdf is empty, the informations are not on the pdf. what can I do?

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    BDAVID
    Answered on February 23, 2021 at 02:27 PM

    We apologize for the inconvenience, could you please provide us the link of the form in question?