The email we receive has the pdf file, but the PDF is empty

  • Josee Lebel
    Asked on February 23, 2021 at 10:41 AM

    Hi,

    since yesterday, we have problems with jotfrom, the email we receive has the pdf file, but the pdf is empty, the informations are not on the pdf. what can I do?

  • David JotForm Support Manager
    Replied on February 23, 2021 at 2:27 PM

    We apologize for the inconvenience, could you please provide us the link of the form in question?