Forms keep coming in as submission 1..2..3.. etc. with no info. How to we get the form info?

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    Perilloortho
    Asked on February 23, 2021 at 11:18 AM
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    Jimmy_D
    Answered on February 23, 2021 at 03:41 PM

    Hi there!

    I have cloned this ticket since it's a duplicate . My Colleague has already replied to you here.- https://www.jotform.com/answers/2918471-inbox-issue#0

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    Perilloortho
    Answered on March 02, 2021 at 02:33 PM
    My issue was not resolved. Occasionally forms will be in the inbox but will
    not show any information. And will list as Submission 1..2..3 etc. We were
    wondering if this is just a download issue because of high volume on the
    site or if there is another reason. Please advise.
    ...
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    VincentJay
    Answered on March 02, 2021 at 08:36 PM

    I tested the Inbox page on my account and changing the Header text can be done by following this guide:

    1614735362_603ee80296b8a_bssh335.gif

    Please try it and let us know if that's what you're looking for. Thank you!