Submissions showing as blank

  • Arnpriorlibrary
    Asked on February 23, 2021 at 11:28 AM

    We are using a form to track visitors (for contact tracing purposes). Email notification is received, but the form shows the inputs as blank. Yet, the submissions show on the excel download file. Both screen shots are attached.

    Jotform Thread 2918516 Screenshot
  • Kat JotForm Support
    Replied on February 23, 2021 at 3:54 PM

    Hi there,

    Happy to help!

    It looks like we had a temporary issue with submissions appearing properly; however, our development team is informing us that this is now fixed.

    You may need to first clear your browser cookies and/or caches and try again.

    Please let us know if the issue persists.