Submissions not appearing?

  • Aristocrat_Docs
    Asked on February 23, 2021 at 11:46 AM

    Form submissions were working fine until now, no signature submissions are appearing in submission box.


    Thank you in advance

  • Kat JotForm Support
    Replied on February 23, 2021 at 4:20 PM

    Hi there,

    Happy to help!

    It looks like we had a temporary issue with submissions appearing properly; however, our development team is informing us that this is now fixed. Indeed, I am able to see the signatures in your submissions without issue on the Tables link you had provided:

    1614115246 603571ae8f4bd  Screenshot 10

    You may need to first clear your browser cookies and/or caches and try again.

    Please let us know if the issue persists.

  • Aristocrat_Docs
    Replied on February 25, 2021 at 10:11 AM
    Seems to be ok now, thank you so much for the response!
    ...