Submissions not appearing?

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    Aristocrat_Docs
    Asked on February 23, 2021 at 11:46 AM

    Form submissions were working fine until now, no signature submissions are appearing in submission box.


    Thank you in advance

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    Katherine_W
    Answered on February 23, 2021 at 04:20 PM

    Hi there,

    Happy to help!

    It looks like we had a temporary issue with submissions appearing properly; however, our development team is informing us that this is now fixed. Indeed, I am able to see the signatures in your submissions without issue on the Tables link you had provided:

    1614115246_603571ae8f4bd_

    You may need to first clear your browser cookies and/or caches and try again.

    Please let us know if the issue persists.

  • Profile Image
    Aristocrat_Docs
    Answered on February 25, 2021 at 10:11 AM
    Seems to be ok now, thank you so much for the response!
    ...