form submissions not showing up

  • SouthShore_ohDEER
    Asked on February 23, 2021 at 11:49 AM

    We are working on building some forms and we are not getting any submission data. IT will show up that the form has been submitted but the data is not populating. Tried to create a brand new for to test it out and it did the same thing

    Jotform Thread 2918648 Screenshot
  • Elton Support Team Lead
    Replied on February 23, 2021 at 3:52 PM

    We are truly sorry for the inconvenience caused. The problem is now fixed. You should now be able to see your form submissions data as expected. This was due to a data replication issue between our servers recently.

    Regards!